establish
Introduction of CDO position in the manufacturing industry
establish
Introduction of CDO Position in Manufacturing Industry
Introducing a Chief Digital Officer position in the manufacturing sector, aiming for succession planning at a family-run luxury furniture manufacturer.
The interim mandate restructured the IT organization, creating a new prioritization process between business and IT.
Key roles were recruited, and IT project management was established.
core processes optimized
IT applications under review
key positions filled
Situation
- Luxury furniture manufacturer with 300 employees, traditional company
- Support needed for sustainable digitalization
- Many manual processes
- Inefficient data interfaces and handovers
- Methodical and substantial development of the IT department necessary.
- Selection and changes to ERP systems and project culture required for organizational needs
Mandate
- Interim assumption of CDO responsibilities
- Consolidation of IT departments and specializations through personal contact
- Assessment of core processes and application landscape for problem identification and streamlining
- Review of ERP processes and support adjustments with relevant employees
- Development of a future organizational model and appropriate processes
- Introduction of a joint prioritization process between business and IT
- Change management and hiring of experts, including establishment of a family succession plan
Achievements
- Effective reorganization of IT and collaboration between IT and business
- Operational progress through outsourcing first-level support and ERP
- Smooth projects via new IT project management
- Accepted new prioritization process
- Introduction of a new DMS
- Digitization of previously manual processes
