transform
Board Advisory for European Energy Company
transform
Board Advisory
Advisory board for a European energy company as part of a major project to transform the company organization, as well as the entire IT infrastructure and customer facing processes.
The mandate includes regular reviews of the project tracks in coordination with the PMO, as well as monthly reviews with the management including advice for coordination with the board.
Project Tracks in Review
Systems for Integration
planned recurring EBITDA Impact
Situation
- Benelux subsidiary of major energy supplier
- Transformation of the IT and process infrastructure as well as the organization necessary
- Many manual processes
- Data interfaces and transfers not running smoothly
- Know-how in parts in silos
- High proportion of external employees
Mandate
- Board Advisory Role
- Advice on the methodical and substantial transformation of the organization with a focus on interplay between technology and business
- Review with optimization approaches for the redesign of the IT infrastructure for data, customer serving and general backend processes as well as market communication in seven project tracks
- Review project budget
- Advice on change management in the organization
Achievements
- Close cooperation with management and board, as well as PMO and project trackleads
- Monthly reviews to improve the transformation design
- Communicating optimization approaches in organizational transformation in close cooperation with the change manager
- Support of the PMO for the technical transformation in weekly coordination to streamline processes through experience transfer and benchmarks
- Budget optimization with the CFO
